Maintenance

Will you price gouge if I need additional work?

Nope, we price out any additions as “mini projects” that tend to be pretty inexpensive because we know the source base well.

Will you go out of business in the middle of my project?

Nope! Software Co is well-capitalized for years after recently ­raising a handsome investment ­from top Silicon Valley investors.

What is a bug?

A bug is any functionality in your product that does not work as specified in your project proposal. Software Co is committed to building you an incredibly high quality product, and part of that means making sure that your product has as few bugs as possible. Revisions to intended functionality and feature additions do not qualify as bugs but can be handled through Software Co’s revision process.

What is a revision?

While you’re using your product, you may find that there are parts of your product that you would like to change or make additions to. We’re happy to perform revisions to work that is part of the initial project scope, but we need to limit revisions in order to guarantee that projects are delivered in a timely fashion. Work that is not part of the initial scope of a project may require additional payment for Software Co to deliver it. Examples of revisions:

  • Adding new filter criteria to a list of items
  • Storing additional user data for users who have logged in via Facebook
  • Changing the layout of a profile page